About Us - TUMAINI


Tumaini Institute of Management Studies is a registered private institution under the ministry of Education under the umbrella of Technical Education and Vocational Authority (TVETA) in Kenya. The Institute was founded in the year 2012 and started its operation in the year 2018. The college is owned by Credit and Debt Management Services Ltd and is currently located at Coffee Plaza 2nd floor in Nairobi.


To be a leading institution in East Africa in offering quality Credit Management and other business related courses relevant to today’s market needs for a sustainable economy.


  • To provide quality education and training that is practical and relevant. Through our practical courses we seek to inspire students

  • To a lifelong of professionalism and commitment to hard work

  • To empower them with practical skills and knowledge

  • To develop a mindset of creativity, collaboration and critical thinking

  • To empower them with entrepreneurship mindset for self-employment


Our student population is made of students who are fresh from high school and also those that are working in various organisations and seeking professional qualification that match their current areas of operation. All our graduates are already working in various organisations and there is a high
demand in the market for our students especially in the area of credit management. Our students have been excelling in their performance and a number of them have received honors and awards in various subjects.


All our trainers are highly experienced in their fields of expertise in both practical and academic qualification. They all have a wealth of working experience where they are currently practicing as they train the students, imparting them with practical skills and knowledge relevant to the market needs.


CCP Zipporah N. Njoroge is the founder of Tumaini Institute of Management Studies and currently the Director of Studies. She is a practicing member of the Institute of Credit Management Kenya (ICM-K) and holds a Bachelor’s Degree in Education (Arts) in Accounting, Commerce and Economics and a Certified credit professional (CCP K) She has over 18 years’ experience, purely in credit management profession, having worked for a Credit reference Bureau Africa as a debt collector and as a Credit Manager for Unga Group Holdings Ltd, National Oil Corporation of Kenya and Sameer Africa Ltd before venturing into training and consultancy. She has facilitated numerous trainings both locally and internationally. She is a seasoned credit professional with a wealth of experience in the corporate world and as an entrepreneur. She is a voice in the credit market and highly sort trainer in credit management matters having facilitated numerous trainings both locally and internationally. She is an author of a book called “Getting Paid on Time” 

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